A bug, an idea, or gold that never arrived. One address for all of it.
I read the messages myself.
Write in
info@thebora.dev
I usually reply within a few days. Including your device model, iOS
version and exactly what you were doing when it happened makes it much
faster to solve.
For anything about a purchase, add your App Store receipt
number. Apple emails you the receipt, and you can also find it
at reportaproblem.apple.com.
Frequently asked
- I bought gold and it never arrived
-
First, fully close the app and open it again. A purchase that completed
but could not be processed is written to your save automatically on the
next launch — the gold is not lost, it is queued. If the purchase
is waiting on Ask to Buy approval, it arrives the moment approval is
given. If it still has not appeared after a relaunch, write in with your
receipt number.
- My save file is gone
-
The save lives only in your phone’s own storage; there is no cloud
backup. Deleting the app deletes the save, and it cannot be recovered.
For the same reason a save cannot be moved to another phone.
- It says “Store unreachable”
-
This appears when the App Store cannot be reached. Check your connection
and that Airplane Mode is off, then close and reopen the shop. In-app
purchases may also be switched off on the device under
Settings → Screen Time → Content & Privacy
Restrictions.
- I want a refund
-
Apple handles purchases and issues refunds. Request one at
reportaproblem.apple.com.
- How do I change the language?
-
Main menu → SETTINGS → LANGUAGE. It switches
between English and Turkish instantly. On first launch the game follows
your phone’s language.
- How do I stop my child from making purchases?
-
Settings → Screen Time → Content & Privacy
Restrictions → iTunes & App Store Purchases → In-app
Purchases → Don’t Allow. With Family Sharing, Ask to
Buy requires your approval for every purchase.
- Does it work without internet?
-
Yes, the whole game runs offline. The internet is needed only when
buying gold.
- Are there ads?
-
None. The game is free, shows no advertising and asks for no account.
You can buy gold if you want to; the entire game is playable without
spending anything.
Privacy
The privacy policy spells out that the app
collects nothing, where your save lives, and what happens during a
purchase.